| All of the sudden getting crashes |
 Posted: Fri Feb 18, 2011 2:54 am |
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| Eric |
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| Joined: 07 Dec 2007 |
| Posts: 10 |
| Location: Saint Louis |
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| Hi Guys,
I've been running Systune on myVista laptop without issues using a M-Audio mobile pre. I don't know what happend, but when I go into Congifure-Select Device, right away Systune stops working and shuts down. I unistalled everything including the M-Audio drivers, Systune and even re-uploaded my license. After letting it stay uninstalled for a while, I re-installed Systune but not the M-audio stuff. Still the same problem. Anyone have any ideas what could possibly be happening?
Thanks,
Eric |
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| Posted: Fri Feb 18, 2011 12:24 pm |
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| AFMG Pedro Lima |
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| Joined: 05 Jun 2010 |
| Posts: 269 |
| Location: Germany |
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| Hello Eric,
Can you please send a Status Report to support (at) afmg.eu to check the problem (along with a description of the problem)? To obtain the report execute "Create Status Report" from Systune Help menu. Or from the Start Menu -> AFMG -> EASERA Systune -> Tools -> Create Status Report. |
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| Posted: Tue Feb 22, 2011 2:30 am |
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| Eric |
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| Joined: 07 Dec 2007 |
| Posts: 10 |
| Location: Saint Louis |
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| Hi Pedro,
i just sent the info. Thanks! |
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| Posted: Fri Feb 25, 2011 12:11 am |
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| Mr.X |
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| Having the same issue (Program crashing on Configure/Select Device) when using an RME MADIFace.
I will e-mail the report as well. |
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| Posted: Mon Feb 28, 2011 12:07 am |
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| Bruce |
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| Joined: 19 Apr 2005 |
| Posts: 460 |
| Location: Minneapolis, MN, USA |
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| Eric and Andy,
You should also try starting with the default audio driver. In the Windows Start Menu you will find this under AFMG | EASERA SysTune called EASERA SysTune (use default audio). |
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_________________
Best Regards,
Bruce C. Olson |
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| Posted: Tue May 10, 2011 2:55 am |
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| Eric |
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| Joined: 07 Dec 2007 |
| Posts: 10 |
| Location: Saint Louis |
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| Hi Bruce,
Sorry for not being here in a while. I did a Reg clean and installed the demo. I thought everything was fixed. But when I installed the full program, I still get the crash BUT the demo works. The demo is an earlier version. I tried what you said, but it still crashes when selecting a device other than default. |
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| Posted: Tue May 10, 2011 5:49 am |
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| Bruce |
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| Joined: 19 Apr 2005 |
| Posts: 460 |
| Location: Minneapolis, MN, USA |
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| Hi Eric,
Please follow Pedro's instructions above again, and send the Status Report. Someone from our support team will respond back to you.
Thank you |
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_________________
Best Regards,
Bruce C. Olson |
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| Posted: Tue May 10, 2011 11:24 am |
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| Eric |
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| Joined: 07 Dec 2007 |
| Posts: 10 |
| Location: Saint Louis |
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| Support nailed it. It was the Digidesign ASIO driver. It's all good now, thanks everyone! |
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| Posted: Tue May 10, 2011 2:59 pm |
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| Bruce |
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| Joined: 19 Apr 2005 |
| Posts: 460 |
| Location: Minneapolis, MN, USA |
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| Thanks for the update Eric. |
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_________________
Best Regards,
Bruce C. Olson |
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| Posted: Sat Jun 09, 2012 3:58 pm |
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| dpbick |
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| Joined: 28 Sep 2009 |
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| Location: St. Louis, MO USA |
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| Eric - any chance you could send a note as to what they did to fix?
I'm having the exact same issue - also were you able to use Systune and your Digidesign unit to coexist on the same machine?
Thanks |
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