| EASE Speaker Insert Error |
 Posted: Tue Oct 06, 2009 8:35 pm |
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| After updating to 4.3.7 I am unable to insert numerous loudspeakers. When I try to add a loudspeaker , EASE freezes for a second and then the "Send an Error Report" pops up and then EASE gives me another pop up (below). This happens on every drawing, but not on every speaker. This didn't start happening until after the upgrade. Help!
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| Posted: Wed Oct 07, 2009 6:37 pm |
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| Jim Mobley |
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| Joined: 27 Jul 2005 |
| Posts: 134 |
| Location: Foothill Ranch, California, USA |
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| Hi Jordan,
Well, I can use the EAW CP621 with no problems. I'd first try doing a Data Only reinstall, if that doesn't resolve the problem please create a status report and e-mail it to me along with a packed copy of the problem project.
Here's how to create an EASE status report:
1) Start EASE and select Help > Create Status Report, save the report to your desktop.
2) When it offers to "Mail information automatically to ADA now?" click no.
3) Please attach the file, Ease40Info.zip to an e-mail back to me.
To pack a project, first, be sure to check data (F5) and then from the EASE Main, select File > Pack Project. Accept the defaults and the packed project will be zipped and saved to the project folder in a sub folder called archive. Just e-mail me the .zip file. |
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_________________
Best regards,
Jim Mobley
Sr. Application Engineer
Renkus-Heinz, Inc.
19201 Cook St.
Foothill Ranch, CA 92610 USA
TEL: +1-949-588-9997
FAX: +1-949-588-9514
www.renkus-heinz.com
mailto:jim@renkus-heinz.com |
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| Posted: Tue Oct 13, 2009 10:29 pm |
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| Bruce |
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| Joined: 19 Apr 2005 |
| Posts: 460 |
| Location: Minneapolis, MN, USA |
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| This was a bug that has been solved in the latest download posted on October 9th to the AFMG Download Portal. It is version 4.3.8. |
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_________________
Best Regards,
Bruce C. Olson |
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